We’re more than customized systems. We’re customer support.
At SelectSource, our goal is to provide customizable automated solutions that empower your human resources team and your employees, providing them with easy, 24/7 access to their services.
Whether your HR team needs on-site training on your benefits portal, or one of your employees has benefits plan questions, our U.S.-based, in-house Call Center representatives provide the assistance they need and the answers they’re looking for.
From complex data management questions to walking an employee through enrollment, we’re here to help.
The Benefits of Benefits Management with SelectSource
Save money
We streamline and automate benefits administration saving time and money on current manual processes
Reduce turnover
Help employees understand the value of their benefits, and if your HR team loses a key member, we make it easy to bring someone on to take over
Save time
If you suddenly face an influx of information, we will assist you with processing, freeing your time for the day-to-day needs of your employees
Lower overhead
Empowering your employees to manage their own benefits on your benefits portal saves on costs from printing payroll statements to HR overtime during peak enrollment periods
Let us show you how to provide more to your employees while saving time and money
We’re the One with More Value
Many of the services we offer in our Standard Services Package are actually offered à la carte by our competitors—if they’re offered at all.
| Services Provided / System Flexibility and TPA Services Availability | SelectSource |
|---|---|
| Full Service Cobra Administration and Compliance |  |
| Consolidated Invoicing to include Collecting and Remitting Premiums | |
| In House Processing | |
| Decision Support Tools | |
| Role based Administrator Access- ability to define access rules for multiple admins | |
| Document Center | |
| Auto Notifications for pending items | |
| Custom Branding and Setup – Site Configurability – Full Implementation | |
| Dedicated Account Manager | |
| Onsite Administrative Training and Ongoing Support | |
| Manual enrollment updates / Late Enrollment Processing | |
| Rules based enrollment and Ability to Configure Multiple Eligibility Requirements | |
| Ongoing Enrollment and Changes Data Audits | |
| ACA Data Reports | |
| EOI Verifications | |
| ACA FULL Management, Compliance & Reporting with Fulfillment Services | |
| Carrier and Payroll Integrations | |
| Message Center / Action Manager | |
| ACA StatusTracker – Hours and Measurement Period Tracking | |
| Employee Call Center / Employee enrollment assistance and administrative access to call logs anytime | |
| Dependent Verifications – Initial and Ongoing | |